Returns & Exchanges
At Mason Garments, we strive for perfection in every pair; however, if you are not completely satisfied with your purchase, you may return your items within 14 days of delivery. All returns must be in their original, unworn condition and include all original packaging and tags.
Register Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the sneakers in their original luxury box and secure them inside a sturdy shipping carton to prevent damage during transit.
Ship the Package
Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized courier location.
Receive Your Refund
Once our quality control team inspects and approves the return, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing